Effective Communication

This 90-minute “Effective Communication” course covers:

• Recognising key behaviours of effective active listening.

• Using open questions to improve understanding and dialogue.

• Applying verbal and non-verbal techniques to build rapport.

This course includes:

• PowerPoint slides

• Course content

• Icebreakers, exercises and activities

• Trainer notes

With our training materials:

• Save hours on course design

• Re-brand as your own within minutes

• Customize as needed

• Deliver online or in-person